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Post by purebulldog1 on Apr 17, 2003 1:52:51 GMT -5
ok i use a system called ontrack system suite to virus scan-firewall defrag registry and drive etc anyway for some reason it is locking up when it reaches defrag and initiating smartdefender and all of a sudden on my desktop a file icon shows sayingMXUISHELL.MXE,i deleted it i ran several virus scans even used my old trojan remover-no virus i defrag and the file keeps popping up and my system suite freezes,cant find what this file is.
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Post by Tester007 on Apr 17, 2003 7:57:33 GMT -5
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Post by Tester007 on Apr 17, 2003 8:04:59 GMT -5
maybe try a different system to scan to be sure there is no virus present maybe u have one that locked ontrack system suite and your old trojan remover im just takin a stab in the dark here tho i could be wrong better to be safe than sorry  |
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Post by purebulldog1 on Apr 17, 2003 9:41:07 GMT -5
I appreciate the gesture however i already been there and all it has is 5 other cases dating back a year of complaints with no one giving assistance so............againnnnnn-----JJ,i need help,bring ya superVC suit and tell me what this is-its not a virus,cant be used several tracers and found nada.
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Post by Chuck on Apr 19, 2003 17:03:32 GMT -5
I never encountered MXUISHELL, but I did a research on that file and I think that files comes in a remote controlling device. Anyway, if a virus scanner picks it up, it doesn't necessarily mean it's a virus. Just to make sure, u can use mirco trends online virus scan, see if that picks it up as a virus. You can also send that file to your antivirus vendor, perhaps you will get your answer from them.
Anyhow, all of the anti-virus just compares a pattern of code, that means, they can give false alarms on some programs that have similar patterns.
If you want to run your defraging utility, you can move that file to some other drive and make sure, first to disble any program that uses that file.
And btw, JJ is gone for a project... project from his work, so I'm taking his place... he should be back in 2 or 3 weeks.
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Post by purebulldog1 on Apr 20, 2003 13:27:45 GMT -5
ok chuck-well i too already know its a remote control device---------it is a remote control program initiated to activate the computers SMART DEFENDER,that is why im concerned-i know its not a virus ive used house call and a trojan finder as well some other things i have,in google i found lots of complaints and they were all using some type utilities when they locked up and froze ,mostly virus scan ,actually i think the problem is i the utilities so i will redownload it,and hmm thanks for ya response.
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Post by purebulldog1 on Apr 23, 2003 1:15:21 GMT -5
well i found out what it is and what it does so if anyone else hits it the problem is in trend-sygate -system suite or norton pc utilities-uninstall cause you have corrupted files in ya utilities that will damage ya drive.appreciate the help chuck.
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Post by SS Trouble on Jul 16, 2003 13:21:06 GMT -5
I have reinstalled VCOM System Suite using the control panel (add/remove systems) and I still get the MXUIShell message on the virus scan, defrag and RegFixer
Do I need to go into my registry and manual remove SystemS ???uite.
Thanks
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Post by purebulldog1 on Jul 24, 2003 20:22:25 GMT -5
i deleted the entire system suite then dleted files then ran disck clean scan thingy and defrag then redownloaded the system suite and it was fixed -sorry the delay in response been in back surgery and not too mobile yet....good luck.
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Post by purebulldog1 on Jul 24, 2003 20:24:27 GMT -5
ok also sorry ss...i went and shut down and hit f8 when rer turning on and used the smart net while cleaning and defragging........
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